Support & Training

We offer a comprehensive online training program for commercial operators and individual owners.

This training is not required, but it is strongly recommended.

It covers:

• Core fundamentals of mild hyperbaric operation
• Safety protocols and pressure management
• Oxygen delivery and system behavior
• Daily use, maintenance, and recommended procedures
• Member experience and session structure for facilities

If you complete the program, you will have a clear understanding of how to operate your chamber safely and effectively.

All customers receive access to our dedicated support portal.

Inside the portal, you can:

• Submit support requests
• Track open and resolved tickets
• Access documentation and troubleshooting guides
• Communicate directly with our team

This is your primary channel for ongoing support.

For clients who require higher levels of access and faster response times, we offer paid Service Level Agreements (SLAs).

These are structured based on your operational needs.

SLA options include:

• Priority response times
• Scheduled support sessions
• Direct access to technical specialists
• Ongoing operational guidance

Pricing is based on the number of support hours and level of engagement required.

This is the right fit for:

• Facilities managing active member schedules
• Multi-unit operators
• Businesses that require consistent technical access

1. Start with the training program
2. Use the support portal for standard requests
3. Upgrade to an SLA if you need ongoing, high-touch support